Virgin

In a very unusual and honest expression (for the British), Virgin Media's head of internal communications admits in public that his cable company has a history of "crap service" and "very tired people," and has been stuck in "synergy hell." These comments made by James Weekley to fellow internal communications professionals at the Royal Society of Arts this month. Weekley noted further that Virgin's approach to life is typified by Sir Richard's catch-phrase: "Screw it, let's do it!" Mr Weekley was unavailable for comment yesterday, and it is unclear if he still works at Virgin.